Filter all metrics by markets, workspaces, timeframes: - Peak Usage Time Slots & Locations: Hourly or daily activity heatmaps by region - Service Usage Trends: Most used categories like Web, YouTube, Messaging, Social Media - Data / Voice / SMS Consumption: Per user or plan type over time - Support Request Volume: Daily or weekly trends by workspace or feature - Support Resolution Time: Average time to resolve issues and percentage within SLA - Time to Level Up: Average time to unlock new reward or quest levels - Dormant Account Detection: Accounts inactive beyond a set threshold