Analytics

Customer experience

Filter all metrics by markets, workspaces, timeframes: - Net Promoter Score (NPS): User sentiment collected from surveys - Support Ticket Volume per 1,000 Users: Operational load over time - Average Resolution Time: Time required to resolve user issues - Support Topic Clustering: Top 5 recurring issue categories (e.g. eSIM, QR code, VPN, billing) - Trustscore Trend Monitoring: Trustscore development over time using the Trustpilot Business API

Analytical insights

Analytical insights

Analytical insights

Analytical insights

Analytical insights

New users

1.234,34

Analytical insights

Analytical insights

Value A

Value B

Value C

Value D